Didn't work for you? No problem. Regular priced items can be returned to P’Amor within 7 days of the package being delivered. Store credit will be issued for all returns in the original amount of the sale, excluding the non-refundable shipping fee. Items must be in the original condition that you received it. All sale and discounted items are FINAL SALE and cannot be returned. 

View our shipping policy for more information.

Unfortunately, we are unable to accommodate exchanges as we cannot guarantee the requested item will be in stock at the time of processing your return.

Should you receive a damaged, defective, or incorrect item, please contact us at hello@pamorcollections.com within 48 hours.  We will contact you as soon as possible to address and resolve the issue.

We work hard to get your order packed and out the door the same day. However it can take one to three business days to process and ship your order during high volume times.

Orders placed with Priority Shipping will be processed and shipped within 1-2 business days.

View our shipping policy for more information.

An email confirmation will be sent providing your tracking number once your order has shipped. Please contact us at hello@pamorcollections.com if you have not received tracking information within 72 hours.

If your order is marked as delivered, but you still haven't received your items, a few things may have happened:

• The delivery person may have placed your item in a discreet location.
• The delivery person may have marked your package delivered in advance, your package may actually still be on the way.
• A neighbor may have accepted the package for you.

If neither situation applies, please double check the address provided at checkout to ensure it is correct. Contact the shipping carrier for assistance with locating your package or filing a claim.

Please Note: P‘Amor is not responsible for any potential delay once your item is in the possession of the shipping carrier such as USPS or UPS. P’Amor is not responsible for lost or misplaced packages that have been marked as delivered by USPS. 

While we make every effort to completely fulfill your order, on rare occasion we may need to cancel an item. If we are unable to fulfill your entire order due to an out of stock item(s), you will receive a cancellation e-mail and will be refunded for the unshipped item(s).

Please contact us at hello@pamorcollections.com as soon as possible if you would like to request a change to your order. We will do our best to accommodate your request, but keep in mind that we only have a short time to make a change to your order. We cannot make changes to an order that is already in the shipping process.

Please see our return policy for additional information.

We accept the following payment methods: Visa, Mastercard, American Express, and Discover.

For your convenience, we also accept payments via PayPal, Shop Pay and digital wallet payments such as Apple Pay, Google Pay, and Meta Pay.

We've partnered with Afterpay, Sezzle, and Shop Pay to provide you with easy buy now pay later options at checkout.

Yes, we are partnered with Afterpay, Sezzle, Zip, and Shop Pay Installments. Making it easier for you to buy what you want when you want. Click here to learn more about our buy now, pay later providers.